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Goodwin Group

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Finding innovative ways to solve complex issues.

Brain Technology Concept

Goodwin Group is a collective of thoughtful, highly organized, holistic thinkers who manage both enterprise-wide programs and minutia. We optimize and de-stress projects by collaborating with clients to help create efficient and effective systems to manage compliance requirements, complex initiatives, creative design, communication, and/or professional education.


We are roll-up-your-sleeves, empathetic, super organizers who keep an eye on the big picture while making sure the little details go smoothly. We love learning about an organization and figuring out how to help make things easier for the team. We replace chaos and angst with comfort, partnership, and clarity so that you can shine.

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Copyright © 2023 Goodwin Group - All Rights Reserved.

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Team

Jen started out in the emergency department as a technician in the early 90s – there she witnessed firsthand the complexities of the healthcare system and pressure healthcare providers are under to provide the best quality care to patients under ever-evolving conditions. In 2004, Jen started working in continuing medical education – specifically in the area of medical malpractice. Over nine years, as chief operating officer for an ACCME- and ANCC-accredited online medical-legal CME company, Jen developed unique expertise in healthcare risk management – obtaining her Certified Professional in Healthcare Risk Management credential from the American Hospital Association and the Certified CME Professional credential (now referred to as the CHCP) from The Alliance for Continuing Education in the Health Professions. Jen founded Goodwin Group in 2013 to focus on quality improvement, educational program development, and virtual project management. Jen obtained the Certified Professional in Healthcare Quality (CPHQ) credential in 2016. Jen works hands-on managing healthcare projects for Goodwin clients. She has a unique talent to see the big picture – the ideal outcome and generate a step-wise process to achieve results.

Karen is a Nationally Certified Counselor (NCC) and holds a master’s degree in Community Counseling. She spent her early career working in addiction programs, and with adolescents in an alternative school. In 2008, she moved into healthcare risk management education, quality improvement work and project management in healthcare. Karen is inspired to effect change in healthcare because of her own personal experience with the healthcare system. She is an energetic, highly organized problem solver and a motivated task master. She sees the bigger picture when working through complex projects to develop and deploy creative solutions to improve processes. Karen also has diversified corporate experience spanning many industries, including aviation, commercial real estate, counseling, and education. She is serving in her second term as an elected Board of Education Representative, and is currently holding the role of President. Karen is a serious foodie and home-chef, artisan cheese maker, gardener, and mother of three fabulous children and two German shepherds.


Hannah Spodick is graduate of University of Colorado at Boulder with a degree in Speech, Language and Hearing Sciences. She has a passion for the healthcare system and an affinity for communication. Hannah hopes to facilitate active and strong connections with healthcare organizations. Hannah champions Goodwin’s video production and editing services, and has produced or edited hundreds of webinar recordings and bite-size learning videos for an array of healthcare and other organizations.


Hannah is an avid horseback rider, enjoys painting and spending time with her dog.


Kelly is a project management professional dedicated to helping projects meet their goals. She spent most of her career serving in healthcare Quality Improvement, project management/support with virtual teams and organizational certification/designation management. She has a passion for connecting the clinical, technical, and lay person by supporting clients with virtual meeting support, technical document review and general project management. Kelly has proven abilities to support clients continuing education efforts through course management; reaccreditation preparation; educational event and meeting hosting; and qualitative and quantitative analysis. Kelly has a Bachelor of Science in Mathematical Sciences and a Certificate in Adult Learning. Kelly joined Goodwin Group in 2019 bringing expertise in evaluation and quality data analytics, virtual meeting support, and education program management.


Combining a background in writing, hospitality and public health, Jen has managed all aspects of adult education and professional development programming since the late 90s, and in recent years has worked with professional societies on CME programming, providing a framework to help staff stay in alignment with accreditation standards. Jen enjoys helping organizations develop systems to keep their programs running smoothly. Jen is currently pursuing her Associate Certified Coach (ACC) through the International Coaching Federation. Jen is an enthusiastic volunteer, currently serving on the board of a non-profit that works to keep siblings separated in the foster system connected and to give current and former foster youth a platform to have their voices heard, and on the board of a chamber music non-profit.





Mary specializes as project manager, educational assistant, director of customer service, upper level management and self-employed consultant. She is dedicated to creating ease for healthcare organizations. Jen and Mary have worked together in accredited continuing education since 2006.


In her spare time, Mary is an IIN trained health coach, she is an aspiring artist in pottery, fiber art, watercolor and urban sketching. Mary has recently retired after more than 30 years of competitive and world record breaking skydiving. She and her husband have a small farm in Florida where they raise mini-donkeys and rescue animals (one great dane, two ducks, 3 kittens…).


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Copyright © 2023 Goodwin Group - All Rights Reserved.

Simplifying content creation

and management

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Education & LMS Support

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Strategize education programs – we are trained on the Learning Cluster Design model


Conduct needs assessment surveys and prepare reports


Develop outcome assessment tools and reports


Provide documentation for implementation and training


Support your team with customer service inquiries


Assist with the selection and implementation of learning management systems (LMS)


Create timelines for your projects and track due dates and deliverables


Develop educational content

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Product Development Roadmap
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Project Management

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Customized approach built around your project, your people, your goals


Flexible, streamlined, and optimized for virtual teams


Create the plan, track deliverables, and send reminders so you can focus on the big picture


Provide meeting documentation – agendas, action item trackers, and summaries


Set up a comprehensive Smartsheet platform.


Project Management is our strength

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Create the timeline and track key milestones


Prepare the narrative self study document


Assemble activity files


Prepare documentation in response to request for more information or for the progress report


Conduct quality assurance on the materials prior to submission


Audit activity files periodically to ensure adherence to requirements


Host a mock interview to prepare your team


Develop templates and tools to ensure consistency in language across all activities

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We accredit-speak

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Accredited Education Management

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Develop templates and tools to ensure consistency in language across all activities


Manage the entire disclosure process for you in accordance with The Standards for Integrity and Independence in Accredited Continuing Education

- Collect disclosure information

- Review disclosures for relevance to content

- Conduct and/or manage mitigation

- Prepare the disclosure to learners and performance in practice file spreadsheet database


Assist with questions along the way


Prepare performance in practice files


Develop outcomes measurement tools and reports

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Let's talk it out

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Team and individual coaching


Licensed Professional Counselor on staff


Assess team dynamics using surveys and interviews


Assist leaders in finding their voice


Work with staff to optimize performance and reduce drama


Help team members manage change or transition to a new role

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Coaching & Team Dynamics

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Video/Audio Production & Editing

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Create animations, videos, and podcast audio


Edit video or audio files as needed


Develop micro- or bite size learning modules


Create special messages or teaser clips for social media


Edit down long videos to create highlights reels


Manage and release podcasts for you

Turning your ideas into digital assets

Virtual Events

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Host Zoom meetings and webinars for you on our platform


Co-Host meetings on your platform to assist with technical support


Support you with everything from ideation to outcome assessment


Implement our Envision <> Invent <> Produce <> Improve toolkit to ensure event success

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Let's Chat!

“I started in my CME role during the first week of 2020 with no prior experience. Goodwin helped me turn our CME program around, put on a large virtual conference, AND walked my team and me through the accreditation process, securing our success! I’d highly recommend Goodwin to anyone in the medical education world needing a strong and supportive partner!"

“Goodwin’s dedication, expertise, and commitment to excellence make our projects a breeze. Whether it’s providing top-notch bite sized learnings or delivering exceptional online learning courses, they go above and beyond to ensure we are well taken care of. So, if you’re looking for a company that consistently exceeds expectations, Goodwin Group is your team!”

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Look no further. If we don’t have the answer, we’ll find it for you.

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Copyright © 2023 Goodwin Group - All Rights Reserved.